Providing the best, most efficient service possible requires changing the way businesses manage their conversations with customers.
There’s no challenge getting retail consumers on board with mobile devices and apps. But getting that same consumer to embrace and forge a relationship with a branded mobile app, well, that’s not so...
By Nicole Leinbach Reyhle, Retail Minded You’re busy… yet life continues to get busier. As small business owners, your to-do-list is never ending and the search for a stronger work-life balance is always on you...
Today’s shoppers are social technology users, especially the female consumer segment. To be successful retailers should be just as social.