Archive for author: Latest Media

Merchant Services

Your Customers Are More Than Support Tickets

Providing the best, most efficient service possible requires changing the way businesses manage their conversations with customers.

Merchant Services

Tips for ensuring the branded mobile app delivers a successful customer experience

There’s no challenge getting retail consumers on board with mobile devices and apps. But getting that same consumer to embrace and forge a relationship with a branded mobile app, well, that’s not so...

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Abercrombie & Fitch shuttering stores in consolidation effort

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Retailers losing big bucks by not getting personal, reveals survey

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Wal-Mart shoppers are loving rotisserie chicken, health supplements these days

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Why retailers need to get as social as consumers

Today’s shoppers are social technology users, especially the female consumer segment. To be successful retailers should be just as social.

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Midwest grocer going big on remodels, new stores

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Gordman Stores files bankruptcy papers

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Retailers eager to embrace IoT, automation high on investment list

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2017 Retail Customer Experience Top 100

With up-to-date information on each of the Top 100 brands, this is a compelling read for anyone in the retail industry or striving to provide technology and tools for retailers.